Terms of service
Terms of Service
Effective Date: August 16, 2026
Welcome to Secret Cart. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.
Please read these Terms carefully before using our website.
1. General Conditions
Secret Cart operates an online store offering personal care, wellness, and related products. We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, or policies at any time without prior notice.
By using our website, you agree not to use our products or services for any unlawful or unauthorized purpose.
2. Eligibility
By placing an order on Secret Cart, you confirm that you are legally eligible to purchase the products you order under the applicable laws of your location.
Certain products may only be intended for adults. Customers are responsible for ensuring that they meet any applicable age or legal requirements before placing an order.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However:
-
Product packaging or appearance may differ slightly from images shown on the website.
-
Manufacturers may change packaging, ingredients, or product specifications without prior notice.
-
Product availability is subject to change.
-
We reserve the right to correct errors, inaccuracies, or omissions at any time.
Customers should carefully read product labels, instructions, warnings, and manufacturer information before use.
4. Personal Use and Product Responsibility
Products purchased from Secret Cart are intended for lawful personal use only.
Customers are responsible for using products according to the manufacturer's instructions and applicable safety guidance. Secret Cart does not guarantee that any product will produce a specific personal result or outcome.
Where appropriate, customers should consult a qualified healthcare professional before using a product if they have concerns regarding its suitability.
5. Orders and Acceptance
Placing an order on our website does not automatically guarantee acceptance of that order.
We reserve the right to refuse, cancel, or limit an order for reasons including, but not limited to:
-
Product unavailability
-
Incorrect pricing or product information
-
Suspected fraudulent activity
-
Violation of these Terms
-
Delivery restrictions
If an order is cancelled after payment has been made, any applicable refund will be handled according to our Refund and Return Policy.
6. Prices and Payments
All prices displayed on Secret Cart are subject to change without prior notice.
We make reasonable efforts to ensure pricing accuracy. If a pricing error occurs, we reserve the right to correct the error and cancel or modify the affected order where necessary.
Customers are responsible for providing accurate payment and billing information.
7. Shipping and Delivery
Delivery times provided on our website are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other circumstances beyond our control.
Secret Cart is not responsible for delays caused by courier services or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact information.
8. Returns and Refunds
Returns and refunds are governed by our separate Refund and Return Policy.
Customers should review that policy before placing an order. Products that have been opened, used, damaged after delivery, or are not eligible for return may not qualify for a refund or exchange, subject to applicable consumer protection laws.
9. Intellectual Property
All content available on Secret Cart, including but not limited to our website design, logos, graphics, text, product content, and other materials, is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
Product names, trademarks, logos, and brand names belonging to their respective owners remain the property of those owners.
10. Prohibited Activities
You agree not to:
-
Use our website for any unlawful purpose.
-
Attempt to interfere with the security or operation of our website.
-
Provide false or misleading information.
-
Engage in fraudulent transactions.
-
Copy or misuse website content without authorization.
-
Attempt to gain unauthorized access to our systems or customer information.
We reserve the right to restrict or terminate access to our services if these Terms are violated.
11. Disclaimer
Secret Cart provides products and information on an “as available” basis. Product information on our website is provided for general informational purposes and should not be considered medical, legal, or professional advice.
We do not guarantee that every product will be suitable for every individual or that any product will achieve a particular result.
Customers are responsible for reviewing product instructions and determining whether a product is appropriate for their individual circumstances.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Secret Cart shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights that cannot legally be excluded under applicable consumer protection laws.
13. Privacy
Your use of Secret Cart is also subject to our Privacy Policy. By using our website, you acknowledge that we may collect and process information as described in that policy.
14. Third-Party Services
Our website may use third-party services, including payment providers, shipping companies, Shopify, and other service providers.
We are not responsible for the independent policies, services, content, or actions of third-party providers. Your use of third-party services may also be subject to their own terms and policies.
15. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective when the updated Terms are posted on our website. Your continued use of Secret Cart after changes are posted constitutes acceptance of the updated Terms.
16. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of Pakistan, without affecting any mandatory consumer rights that may apply.
17. Contact Information
If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.
Secret Cart
Website: secretcart.store